Platform Operating Rules

Version: Operating Rules v1.0 | Effective Date: July 1, 2026

These terms are issued by CyberErrands Solutions Inc., operating the BidForJunk Pro platform (“BidForJunk Pro,” “we,” “us,” or “our”). BidForJunk Pro is the platform name, product name, and marketplace brand. CyberErrands Solutions Inc. is the legal owner and operator.

1. Purpose

These Operating Rules govern practical workflows on BidForJunk Pro. They are part of the Terms of Use, Provider Agreement, Customer Terms, and NET 30 Billing and Payment Policy.

2. Provider Workflow

Customer posts a Job with photos, scope, timing, and service information. Providers submit sealed Bids based on the available Job information. Customer selects a winning Bid. Winning Provider has 24 hours to commit in-app to perform the Job. No payment is taken from the Provider at the commitment step. No Customer personal phone number or email address is released to the Provider. After Provider commitment, BidForJunk Pro releases the Job service address and full job details needed to attend and perform. Coordination remains on BidForJunk Pro. Provider performs the Job and uploads completion evidence. Customer confirms completion or raises a dispute. BidForJunk Pro invoices the Customer. After Customer payment clears, BidForJunk Pro pays the Provider at month-end or on the applicable payout schedule, less the Platform Fee and permitted deductions.

3. No Paid Unlock

There is no Provider payment to unlock customer contact details. Any old or inconsistent references to paying to unlock, contact unlock, customer detail unlock, phone/email release, contact fee, or no refund after unlock are replaced by these Operating Rules.

4. 24-Hour Commitment Timer

The 24-hour timer begins when the Provider wins the Job or when BidForJunk Pro sends the award notice, whichever is later according to platform records. The timer is a commitment-to-perform timer, not a contact timer. If the Provider commits on time, BidForJunk Pro records the commitment and releases the service address and full job details. If the Provider does not commit on time, the Provider forfeits the Job and BidForJunk Pro may return it to bidding, offer it to another Provider, cancel it, or take other action. No fee is charged to the Provider for failing to commit.

5. Service Address Release

Service Address Release occurs only after Provider commitment. It reveals the Job service address and necessary Job details. It does not release Customer personal phone number, personal email address, or private contact information unless BidForJunk Pro separately and expressly authorizes a different communication process.

6. On-Platform Coordination

Users must coordinate through BidForJunk Pro’s tools and support channels. BidForJunk Pro may log job notes, messages, reminders, timestamps, commitments, address release, completion evidence, disputes, and confirmations.

7. Completion Evidence Logging

Providers must upload completion evidence, including before-and-after photos where requested. BidForJunk Pro may record the upload time, user ID, job ID, image metadata where available, and related notes. Completion evidence replaces any proof-of-contact logging from the incorrect unlock model.

8. Scope Change Workflow

Any scope change must be documented in the platform with photos or written explanation and approved before additional charges apply. Unsupported price increases are prohibited.

9. No-Circumvention Notice

BidForJunk Pro prohibits off-platform coordination and payment arrangements intended to avoid fees, records, platform oversight, dispute processes, or user protections. This rule applies even though Customer personal contact details are not ordinarily released.

10. Safety and Site Conduct

Providers must comply with safety rules, building rules, disposal rules, access instructions, and applicable law. Customers must disclose hazards, access limitations, and material facts needed for safe performance.

11. Administrative Discretion

BidForJunk Pro may make operational decisions to protect users, resolve disputes, maintain marketplace integrity, comply with law, prevent fraud, and preserve platform safety.